WWMG’s patient portal is now MyChart! The MyChart patient portal is user-friendly and convenient. MyChart keeps all of your health information one central place accessible from any device.
If you send a message through MyChart, please note it may take a few days to receive a response. If you have an urgent concern, please call your WWMG clinic directly, or use the Contact form on our website.
If you have an emergency or life-threatening issue, please call 911 or go to the nearest Emergency Room.
Important Update: MyChart Messaging
Effective April 1st, 2025, responses to MyChart messages that require more than 5 minutes of your provider’s clinical time may be billed to your insurance. Charges could range from $5 to $155 depending on your insurance plan, copay, coinsurance, and deductible. Self-pay rates may range from $25 to $120.
When to Expect a Charge:
Messages requiring medical advice, such as new symptoms, medication adjustments, chronic disease management, or flare-ups, may incur a charge.
No Charge Expected For:
Prescription refills, appointment scheduling, follow-up care within 90 days of recent surgery, or messages that require only a brief response.
For Immediate Attention:
If your concern is urgent, please contact your provider’s office directly. For emergencies, call 911 or go to your nearest ER.
Trouble logging into MyChart?
Contact our MyChart patient helpline at (844) 388-2356 if you need help logging in.
Please note: MultiCare is a partner for our electronic medical records system, so you are reaching the correct phone number for MyChart support if it says MultiCare.
Mobile access to MyChart
For convenient access to the portal from your phone or tablet, download the free MyChart app from the Apple app store or Google Play store.
MyChart® is a registered trademark of Epic Systems Corporation.
Our previous Patient Portal: EZAccess
On February 17th, 2024, we moved our patient portal from EZAccess to MyChart. If you haven’t done so already, please create a MyChart account now. To request previous medical records that did not transfer to MyChart, please visit our Medical Records request page for instructions.
Thank you.