In this time of uncertainty during the global pandemic, we at Western Washington Medical Group want to assure you that we’re still here to meet your medical needs. In response to the stay home, stay safe guidelines implemented in Washington state, we have developed a telemedicine alternative that allows you to attend medical appointments from the comfort of your own home using either your smartphone, electronic tablet or computer. This both prevents you from potential exposure to the Coronavirus and protects staff members and other patients in case you may have already been exposed.
Due to the restrictions put in place as a result of the Covid-19 outbreak, and to ensure the safety of our patients and staff, we are temporarily limiting in-person appointments at our facilities. This means that if you have a medical concern that can be addressed over the phone or via your computer, we ask that you schedule a Telehealth appointment instead of coming into one of our clinics. Our medical team may also delay elective and non-urgent surgeries in the short-term to minimize risk for patients. Practices at each site vary, so please call your doctor’s office for more information.
If you are suffering from flu-like symptoms, including fever, cough, sore throat, body aches or shortness of breath, we ask that you don’t visit any clinic or emergency room unless your needs are urgent, and to call before arrival if you do plan to go. These measures are in place to protect both you and the staff, as well as the other patients who may be on-site.
Please know that illnesses and injuries that require immediate attention, both virus-related and otherwise, are still being attended to as needed, so don’t hesitate to seek help if you are experiencing an emergency. Your health is our first priority.
About Telehealth
For most, telemedicine is a new concept and may seem intimidating without help. That’s why we’re committed to providing the most comprehensive information you’ll need to conduct a successful Telehealth appointment should you need to consult with a physician at this time.
We use a system called doxy.me (“doc see me”) to facilitate the telemedicine conversations between doctors and patients. This system is very user-friendly and anticipates that not everyone working within it is necessarily tech-savvy. It’s okay if you’re not — we’ve created a detailed, step-by-step guide that will walk you through the process of using doxy.me, including signing in and what to do if you don’t have a smartphone (or who to call if you get stuck). [Please note, as of February 2024, telehealth appointments are now conducted through MyChart.]
Access that step-by-step patient guide here.
You will receive a text message from a member of the medical team prior to your appointment, so be sure to have your phone on to receive the message and follow the instructions provided.
Request a Telehealth Appointment
If you are interested in scheduling an E-visit, complete the form on this page or contact your clinic’s office.
A few minutes prior to your E-visit appointment, you’ll need to virtually check in.
We look forward to assisting you and helping to keep you healthy during this unprecedented time. We are all in this together.